Member Login

Forget Your Password?

Customer Information

If You Have a Utility-Related Emergency

 Please dial 9-1-1 immediately.


If You Have Questions About Your Utility Bill or Utility Service

Contact your local electric or gas utility.   (see below)

    

If You Need Help Paying Your Utility Bill

There are programs and protections which may be available to help you.  Some programs may require certain income limits and qualifications or have limited resources.  The sooner you contact your utility company, the more options there are to help you.

 

If You Want Information on Shopping for an Electric Energy Supplier

Visit the Pennsylvania Public Utility Commission’s shopping website at: www.papowerswitch.com

 

EAP Member (web site link)

EAP Member Utility &
Customer Assistance Contact

Electric Utilities

Citizens’ Electric

(570) 522-6144

Duquesne Light

(888) 393-7600

Met-Ed

(800) 545-7741

PECO

(800) 744-7040

Penelec

(800) 545-7741

Penn Power

(800) 720-3600

Pike County Light & Power

(877) 434-4100

PPL Electric

(800) 358-6623

UGI - Electric

(800) 844-9276

Wellsboro Electric

(570) 724-3516

West Penn Power

(800) 686-0021

Natural Gas Utilities

Columbia Gas

(800) 537-7431

Equitable Gas

(800) 654-6335

National Fuel Gas

(800) 365-3234

Peoples Natural Gas  

(800) 400-WARM (9276)

Peoples TWP LLC

(866) 276-4055

Philadelphia Gas Works (PGW)

(215) 235-1000

UGI Penn Natural Gas

(800) 490-8605

UGI Central Penn Gas

(800) 652-0550

UGI - Gas

(800) 844-9276

Valley Energy

(800) 998-4427